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VISINE® TOTALITY®

1 2 3 4 5 4.06 of 5

Breakdown

1 Star
54
2 Stars
10
3 Stars
9
4 Stars
111
5 Stars
214

Where to Buy

Online Retailers

RATINGS & REVIEWS
1 2 3 4 5
398 reviews 78% recommend this product. Write a Review

Average Ratings

Overall
1 2 3 4 5
4.1
Showing 1 - 8 of 398 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
4 days 19 hours ago

Unhappy with this product

Review Questions: 
State: Nebraska
Age: 65 or over
Review Text: 
I bought 2 bottles of this product to help my husband and I with dry eyes. Both of us had the same reaction - that was of intense burning. Would not recommend it for use.
Nickname: 
BJ
Location: 
Kearney
Client Responses: 
Response from Johnson and Johnson, Visine, Consumer Care Center 4 days 11 hours ago
We are very sorry to hear that. We don't expect that from our Visine Totality, and we want to learn more about your experience. Call us at 1-888-734-7648 and we hope to hear from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
5 days 5 hours ago

How does this have 5 stars?!?

Review Questions: 
State: Michigan
Age: 25-34
Review Text: 
I'm a regular contact wearer so I rinse my eyes with Visine after I remove my contacts at night. I purchased totality as I didn't think it would be any different than the other solutions. Instantly my eyes felt like they were on fire. The sensation still hasn't gone away. I'm glad to see I am not the only one with this problem! I don't recommend the drops!
Nickname: 
Holly
Location: 
Perrinton
Client Responses: 
Response from Johnson and Johnson, Visine, Consumer Service 4 days 19 hours ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-734-7648. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 6 days ago

Doesn't work.

Review Questions: 
State: Illinois
Age: 55 to 64
Review Text: 
I have been a user of Visine for many years, but am very disappointed with the Totality product. It does nothing for me. Doesn't relieve any of the symptoms on the bottle...red, burning, watery, itchy, gritty, dry, irritated eyes. I am very disappointed with this product and will NOT buy again.
Nickname: 
Diane
Location: 
Chicago
Client Responses: 
Response from Johnson and Johnson, Visine, Consumer Care 1 week 6 days ago
Thanks for taking the time to write this review! We're sorry to hear our product didn't work for you, and we'd like to learn more about your experience with it. Please give us a call at 1-888-734-7648, Monday-Friday between 9A-5:30P ET. We look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

Eyes burning

Review Questions: 
State: Georgia
Age: 35-44
Review Text: 
Used totality’s Visine and after one drop my eyes instantly started burning , horrible pain. Rinsing with eye wash after this did not help.
Nickname: 
Chrissy
Location: 
Nashville
Client Responses: 
Response from Johnson and Johnson, Visine, Consumer Service 3 weeks 4 days ago
Thanks for writing this review, Chrissy! Give us a call at 1-888-734-7648 between 9am and 5:30pm ET, Monday-Friday so we can see what we can do to help. We look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 5 days ago

It Burns!!

Review Questions: 
State: Texas
Age: 25-34
Review Text: 
I felt like I had something in my eye such as an eye lash. Found this in the medicine cabinet unopened and decided to give it a try to help clean out anything that was in my eye, and relieve the itch and irritation i had. The second the drop hit my eye, my eye felt like it was on fire!! The burn was agonizing! I thought i had done more harm than good at that point. I placed a warm towel on my eye hoping for relive. 10 minutes later I noticed my vision was blurry in the irritated eye, yet I've always had perfect vision. After reading so many other reviews, I see many others had shared the same experience. LOT FFB5901
Nickname: 
Kristin
Location: 
Client Responses: 
Response from Johnson and Johnson, Visine, Customer Service 1 month 4 days ago
Please give us a call so we can learn more about what happened! You can reach us at 1-888-734-7648 Mon-Fri, 9am-530pm ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 weeks ago

Made eye burn

Review Questions: 
State: New York
Age: 25-34
Review Text: 
I got a bottle of this at Rite Aid as it seemed to list the symptoms I had - itchy, dry eye (just the right one..). I've had good luck with eyedrops for similar symptoms in the past, but my old bottle of visine was expired so I discarded it. This new "totality" one I got made my eye burn horribly for about 5 minutes afterwards. It did clear up the redness, but it didn't relieve the symptoms. I've tried it a few more times over the past couple days hoping for better results, but it's been the same each time. Lot Number on the bottle: IBB4C02
Nickname: 
Sean
Location: 
Geneseo
Client Responses: 
Response from Johnson and Johnson, Visine, Consumer Care 1 month 3 weeks ago
We're sorry to hear this! We'd like to learn more and see how we can help. Please give us a call at 1-888-734-7648. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to your call!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 days ago

Makes my eyes burn and blurs vision

Review Questions: 
State: Illinois
Age: 35-44
Review Text: 
I put the drops in and my vision became blurred and my eyes started to burn and itch. ouch.
Nickname: 
nick
Location: 
Hoffman Estates
Client Responses: 
Response from Johnson and Johnson, Visine, Consumer Service 2 months 2 days ago
Hi there, thanks for leaving your review! We're sorry to hear about your experience, so we'd like to learn more and help make things right for you. Please give us a call at 1-888-734-7648 from 9AM - 5:30PM ET, Monday through Friday. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 6 days ago

Makes itching worse

Review Questions: 
State: California
Age: 55 to 64
Review Text: 
I don't know what got into my last bottle of Visine, but it itches and burns so bad that I had to wash my eyes with water to get rid of it. There's something wrong with this product.
Nickname: 
Joe
Location: 
Novato
Client Responses: 
Response from Johnson and Johnson, Visine, Consumer Care 2 months 5 days ago
Thanks for letting us know! We're sorry to hear about the itching and burning you experienced. We want to make things right so give us a call at 1-888-734-7648, Monday-Friday between 9A-5:30P ET. We look forward to your call!
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