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Frequently Asked Questions About VISINE® Products
To Open: Wash hands prior to handling bottle. Push the bottle cap down and turn counterclockwise to twist the cap off.
To Close: Push down on the bottle cap until you hear it click in place.
To Use: Please consult the product label to ensure you use are using the right product to treat your eye needs and using it correctly and safely.
How often you can use VISINE® will vary depending on the VISINE® product you have and will be noted on the carton. Please refer to Drug Facts on product carton for complete directions for use and important safety information.
Yes. VISINE® eye drops – whether opened or unopened - have an expiration date after which the product must be safely disposed of. Please consult your product carton for the exact expiration date noted for your product.
VISINE® offers a variety of products to treat temporary eye irritations caused by redness, dryness and allergies. Please use our Product Selector Tool to determine which types of eye drops meet your needs.
Please consult the Directions listed under Drug Facts on your product carton. Directions will clearly indicate at which ages the product can be safely used.
Please consult with your eye doctor after any procedures as to which over-the-counter eye drops are safe to use.
Please consult with your eye doctor about which over-the-counter eye drops are safe for you to use.
We Want To Hear From You
For an immediate response or to report an adverse event or a side effect from our products, please call us at 1-888-734-7648 M-F 9-5:30 ET. For all other comments, questions, and feedback about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.